Buildings Criteria for Durban North B & B Grading

Greeting Guests,

Bedding Criteria for Durban North B & B Grading

Continuing with grading criteria for Guest House in Durban North,KZN South Africa

Minimum Requirements for Classification {Durban North B and B}

3. Bedrooms Durban North B and B criteria

3.4 Bedding

All bedding has to be clean and sufficient in quantity. One blanket and one pillow per sleeping space as minimum, with extras readily available should the guest or weather conditions demand. Duvets are acceptable. Under-sheets, top-sheets should be on each bed and a pillowcase for each pillow.

Beds should be covered with a bedspread, quilt or duvet. The base of the bed should never be exposed, preferably covered with a "skirt", valance or bedspread.

Non-allergic pillows and duvets should be available on request.

Eagle Rock Guesthouse has complied with all the regulations and are rated 3 STAR. 3 Star is where the majority of guest are and is the best group as far Shaun McClelland is concerned. An accommodating Durban North Guest House for accommodating people Pun Intended

For a small establishment we know how important hygiene is to our guests, especially been in the up market suburb of Beachwood Durban North Bed and Breakfasts. Therefore no 2 guests will sleep in the same sheets or use unclean towels. We use a laundry service to do all our bedding and linen washing and have a steam cleaner to do the en suites, kitchen and dining room.

Our Beds are top quality that 5 star ratings go for. Beds for Africa supplied www.eaglerockguesthouse.info with bedding for the Durban North B & B. One of my guests called me find out where he too could buy a bed like we have at Eagle Rock Guesthouse in Durban North. He said it was the first he never woke up with back pain.

Until next time,

Shaun McClelland

Eagle Rock Guest House Durban North Seaside

BeddingCriteria for Durban North B & B Grading

Greeting Guests,

Buildings Criteria for Durban North B & B Grading

Continuing with grading criteria for Guest House in Durban North,KZN South Africa

Minimum Requirements for Classification {Durban North B and B}

3. Bedrooms Durban North B and B criteria

3.3 Beds

All beds should be in good condition providing a secure headboard, where style prohibits, a continental pillow will suffice.

Mattresses should be of a good quality, sprung or foam and fitted with a mattress protector or under-blanket.

A single bed should comfortably accommodate an average sized adult and a double bed, two adults.

Eagle Rock Guesthouse has complied with all the regulations and are rated 3 STAR. 3 Star is where the majority of guest are and is the best group as far Shaun McClelland is concerned. An accommodating Durban North Guest House for accommodating people Pun Intended

For a small establishment we know how important hygiene is to our guests, especially been in the up market suburb of Beachwood Durban North Bed and Breakfasts. Therefore no 2 guests will sleep in the same sheets or use unclean towels. We use a laundry service to do all our bedding and linen washing and have a steam cleaner to do the en suites, kitchen and dining room.

Our Beds are top quality that 5 star ratings go for. Beds for Africa supplied www.eaglerockguesthouse.info with bedding for the Durban North B & B. One of my guests called me find out where he too could buy a bed like we have at Eagle Rock Guesthouse in Durban North. He said it was the first he never woke up with back pain.

Until next time,

Shaun McClelland

Eagle Rock Guest House Durban North Seaside

Grading for Durban North B @ B

Greeting Guests,

Buildings Criteria for Durban North B & B Grading

Continuing with grading criteria for Guest House in Durban North,KZN South Africa

Minimum Requirements for Classification {Durban North B and B}

3. Bedrooms Durban North B and B criteria

3.2 Bedroom Size

The size of a bedroom should allow for guests to move easily, with free access to all furniture and fittings in the room. All doors, windows, cupboards and draws should open with ease.

Minimum ceiling height should allow for a person of 1.8m tall, to move without stooping.

Eagle Rock Guesthouse has complied with all the regulations and are rated 3 STAR. 3 Star is where the majority of guest are and is the best group as far Shaun McClelland is concerned. An accommodating Durban North Guest House for accommodating people Pun Intended

For a small establishment we know how important hygiene is to our guests, especially been in the up market suburb of Beachwood Durban North Bed and Breakfasts. Therefore no 2 guests will sleep in the same sheets or use unclean towels. We use a laundry service to do all our bedding and linen washing and have a steam cleaner to do the en suites, kitchen and dining room.

Our Beds are top quality that 5 star ratings go for. Beds for Africa supplied www.eaglerockguesthouse.info with bedding for the Durban North B & B. One of my guests called me find out where he too could buy a bed like we have at Eagle Rock Guesthouse in Durban North. He said it was the first he never woke up with back pain.

Until next time,

Shaun McClelland

Eagle Rock Guest House Durban North Seaside

Durban North B and B News

Greeting Guests in the Durban North B & B district

We take this opportunity to wish you a very Happy Christmas and New Year. Some of us are very busy at this time of the year, others take time off to recharge the batteries, so whatever you will be doing, we hope you have an enjoyable festive season. Remember we are in the Durban North Bed and Breakfast district with stunning sea views.

Thank you for your support to NAA-SA, we will endeavour to provide a better service, more benefits and lots of good advice in 2009. As with all things in life, costs go up so, although we have tried not to burden members further, we do have to raise the NAA fees as follows in the Durban North B & B district

NAA-SA Subscription Fees will increase in March 2009

Once off joining Fee R300 Annual Subscription R275 + R70 per room + VAT

EXHIBITIONS 2009

INDABA – ICC Durban 9-12 May 2009 NAA-SA has been awarded a stand and we will be there to promote NAA-SA and its fantastic members.

HOSTEX - South Africa's International Hospitality and Catering Exhibition will be held at the Sandton Convention Centre from 15 – 18 March 2009. NAA-SA will be there, pop in and see us!

Untill next time,

Shaun McClelland

Eagle Rock Guest House Durban North Seaside

Bedrooms Durban North B and B criteria

Greeting Guests,

Buildings Criteria for Durban North B & B Grading

Continuing with grading criteria for Guest House in Durban North,KZN South Africa

Minimum Requirements for Classification {Durban North B and B}

3. Bedrooms Durban North B and B criteria

3.1 Housekeeping

All bedrooms should be cleaned daily. Beds should be made daily and all linen, including duvets should be changed for each new guest.

All bed linen, including duvet covers, should be changed at least every 5 days. Should environmental reasons prevent this, then this period can be extended with the guests consent. Any soiled linen should be changed immediately.

At EagleRockGuesthouse this goes without saying

Eagle Rock Guesthouse has complied with all the regulations and are rated 3 STAR. 3 Star is where the majority of guest are and is the best group as far Shaun McClelland is concerned. An accommodating Durban North Guest House for accommodating people Pun Intended

For a small establishment we know how important hygiene is to our guests, especially been in the up market suburb of Beachwood Durban North Bed and Breakfasts. Therefore no 2 guests will sleep in the same sheets or use unclean towels. We use a laundry service to do all our bedding and linen washing and have a steam cleaner to do the en suites, kitchen and dining room.

Our Beds are top quality that 5 star ratings go for. Beds for Africa supplied www.eaglerockguesthouse.info with bedding for the Durban North B & B. One of my guests called me find out where he too could buy a bed like we have at Eagle Rock Guesthouse in Durban North. He said it was the first he never woke up with back pain.

Until next time,

Shaun McClelland

Eagle Rock Guest House Durban North Seaside

Buildings Criteria for Durban North B & B Grading

Greeting Guests,

Buildings Criteria for Durban North B & B Grading

Continuing with grading criteria for Guest House in Durban North,KZN South Africa

Minimum Requirements for Classification {Durban North B and B}

2.2 Maintenance

All interior and exterior structures, fittings, fixtures and furnishings should be maintained in a sound, clean and working condition. .

Eaglerockguesthouse.info has a 3 days per week maintenance man. His job is to maintain the garden, building maintenance and swimming pool plus the steam cleaning of showers and toilets.

Eagle Rock Guesthouse has complied with all the regulations and are rated 3 STAR. 3 Star is where the majority of guest are and is the best group as far Shaun McClelland is concerned. An accommodating Durban North Guest House for accommodating people Pun Intended

For a small establishment we know how important hygiene is to our guests, especially been in the up market suburb of Beachwood Durban North Bed and Breakfasts. Therefore no 2 guests will sleep in the same sheets or use unclean towels. We use a laundry service to do all our bedding and linen washing and have a steam cleaner to do the en suites, kitchen and dining room.

Our Beds are top quality that 5 star ratings go for. Beds for Africa supplied www.eaglerockguesthouse.info with bedding for the Durban North B & B. One of my guests called me find out where he too could buy a bed like we have at Eagle Rock Guesthouse in Durban North. He said it was the first he never woke up with back pain.

Until next time,

Shaun McClelland

Eagle Rock Guest House Durban North Seaside

Buildings Criteria for Durban North B & B Grading

Greeting Guests,

Buildings Criteria for Durban North B & B Grading

Continuing with grading criteria for Guest House in Durban North,KZN South Africa

Minimum Requirements for Classification {Durban North B and B}

2. Buildings

2.1 Exterior

The grounds and gardens of each establishment should always be well maintained, neat and clean. Log on at Eagle Rock Guesthouse and click on the Gallery tab in the drop down menu. there you can inspect our gardens.

All signage needs to be clearly visible, both on and off property, ensuring guests are correctly guided to the appropriate entrances at all times. Additional directional signage, with lighting may be required along paths leading to annexes.

Eagle Rock Guesthouse has complied with all the regulations and are rated 3 STAR. 3 Star is where the majority of guest are and is the best group as far Shaun McClelland is concerned. An accommodating Durban North Guest House for accommodating people Pun Intended

For a small establishment we know how important hygiene is to our guests, especially been in the up market suburb of Beachwood Durban North Bed and Breakfasts. Therefore no 2 guests will sleep in the same sheets or use unclean towels. We use a laundry service to do all our bedding and linen washing and have a steam cleaner to do the en suites, kitchen and dining room.

Our Beds are top quality that 5 star ratings go for. Beds for Africa supplied www.eaglerockguesthouse.info with bedding for the Durban North B & B. One of my guests called me find out where he too could buy a bed like we have at Eagle Rock Guesthouse in Durban North. He said it was the first he never woke up with back pain.

Until next time,

Shaun McClelland

Eagle Rock Guest House Durban North Seaside

Reservatiuons Criteria for Durban North B & B

Greeting Guests,

Reservatiuons Criteria for Durban North B & B

Continuing with grading criteria for Guest House in Durban North,KZN South Africa

Minimum Requirements for Classification {Durban North B and B}

1.6 Marketing, Reservations and Pricing for Durban North Bed and Breakfast establishments

Clear communication regarding what the establishment has to offer should be made available whether by advertisement, brochure, word of mouth or other means to all guests or prospective guests upon request. This should include…

· Detailed prices for: accommodation, meals, refreshments, any additional services, service charges, surcharges and levies. All prices should include VAT.

· Full details of cancellation policy and in-house rules, e.g. smoking or pets to be on hand.

· An honest description of all amenities, facilities and services offered.

All of the above should be communicated before, or at the time of reservation. All requests, correspondence, enquires and complaints should be handled in a friendly and efficient manner.

Eagle Rock Guesthouse has complied with all the regulations and are rated 3 STAR. 3 Star is where the majority of guest are and is the best group as far Shaun McClelland is concerned. An accommodating Durban North Guest House for accommodating people Pun Intended

For a small establishment we know how important hygiene is to our guests, especially been in the up market suburb of Beachwood Durban North Bed and Breakfasts. Therefore no 2 guests will sleep in the same sheets or use unclean towels. We use a laundry service to do all our bedding and linen washing and have a steam cleaner to do the en suites, kitchen and dining room.

Our Beds are top quality that 5 star ratings go for. Beds for Africa supplied www.eaglerockguesthouse.info with bedding for the Durban North B & B. One of my guests called me find out where he too could buy a bed like we have at Eagle Rock Guesthouse in Durban North. He said it was the first he never woke up with back pain.

Until next time,

Shaun McClelland

Eagle Rock Guest House Durban North Seaside

Durban North B and B grading Access

Greeting Guests,

Continuing with grading criteria for Guest House in Durban North,KZN South Africa

Minimum Requirements for Classification {Durban North B and B}

1.4 Access Establishments should be open every day of the year providing all appropriate services and facilities, unless offering only seasonal accommodation, or are closed for refurbishments. This Durban North B & B owner shaun McClelland is awake 24/7 as he also promotes his Durban North B & B on the Internet

Access should never be denied based on race, ethnicity and gender, physical or mental condition. The only denied access at this Durban North B & B is when men phone wanting to book a room for ungodly purposes such as fornicating.

Eagle Rock Guesthouse has complied with all the regulations and are rated 3 STAR. 3 Star is where the majority of guest are and is the best group as far Shaun McClelland is concerned. An accommodating Durban North Guest House for accommodating people Pun Intended

For a small establishment we know how important hygiene is to our guests, especially been in the up market suburb of Beachwood Durban North Bed and Breakfasts. Therefore no 2 guests will sleep in the same sheets or use unclean towels. We use a laundry service to do all our bedding and linen washing and have a steam cleaner to do the en suites, kitchen and dining room.

Our Beds are top quality that 5 star ratings go for. Beds for Africa supplied www.eaglerockguesthouse.info with bedding for the Durban North B & B. One of my guests called me find out where he too could buy a bed like we have at Eagle Rock Guesthouse in Durban North. He said it was the first he never woke up with back pain.

Until next time,

Shaun McClelland

Eagle Rock Guest House in Durban North Seaside

Courtesy Criteria for Durban North B & B

Greeting Guests,

Continuing with grading criteria for Guest House in Durban North,KZN South Africa

Minimum Requirements for Classification {Durban North B and B}

1.5 Courtesy

Courtesy of the highest standard should be shown to guests at all times.

Any complaints should be dealt with promptly and courteously.

Eagle Rock Guesthouse has complied with all the regulations and are rated 3 STAR. 3 Star is where the majority of guest are and is the best group as far Shaun McClelland is concerned. An accommodating Durban North Guest House for accommodating people Pun Intended

For a small establishment we know how important hygiene is to our guests, especially been in the up market suburb of Beachwood Durban North Bed and Breakfasts. Therefore no 2 guests will sleep in the same sheets or use unclean towels. We use a laundry service to do all our bedding and linen washing and have a steam cleaner to do the en suites, kitchen and dining room.

Our Beds are top quality that 5 star ratings go for. Beds for Africa supplied www.eaglerockguesthouse.info with bedding for the Durban North B & B. One of my guests called me find out where he too could buy a bed like we have at Eagle Rock Guesthouse in Durban North. He said it was the first he never woke up with back pain.

Until next time,

Shaun McClelland

Eagle Rock Guest House in Durban North Seaside

Durban Northe B & B Statutory Obligations

Greeting Guests,

Continuing with grading criteria for Guest House in Durban North,KZN South Africa

Minimum Requirements for Classification

1.3 Statutory Obligations

All establishments are expected to comply with all statutory and local government regulations.

Assessors may request that the relevant documentation and certificates are presented at the time of the assessment, this would include…

· Business registration entitling the guest house to operate legally (including tax status).· Provincial registration (if applicable).· Public liability insurance.· Compliance with local authority regulations – fire safety certificate; building accessibility regulations; hygiene regulations.

Eagle Rock Guesthouse has complied with all the regulations and are rated 3 STAR. 3 Star is where the majority of guest are and is the best group as far Shaun McClelland is concerned. An accommodating Durban North Guest House for accommodating people Pun Intended

For a small establishment we know how important hygiene is to our guests, especially been in the up market suburb of Beachwood Durban North Bed and Breakfasts. Therefore no 2 guests will sleep in the same sheets or use unclean towels. We use a laundry service to do all our bedding and linen washing and have a steam cleaner to do the en suites, kitchen and dining room.

Our Beds are top quality that 5 star ratings go for. Beds for Africa supplied www.eaglerockguesthouse.info with bedding for the Durban North B & B. One of my guests called me find out where he too could buy a bed like we have at Eagle Rock Guesthouse in Durban North. He said it was the first he never woke up with back pain.

Until next time,

Shaun McClelland

Eagle Rock Guest House in Durban North Seaside