Buildings Criteria for Durban North B & B Grading

Greeting Guests,

Buildings Criteria for Durban North B & B Grading

Continuing with grading criteria for Guest House in Durban North,KZN South Africa

Minimum Requirements for Classification {Durban North B and B}

2.2 Maintenance

All interior and exterior structures, fittings, fixtures and furnishings should be maintained in a sound, clean and working condition. .

Eaglerockguesthouse.info has a 3 days per week maintenance man. His job is to maintain the garden, building maintenance and swimming pool plus the steam cleaning of showers and toilets.

Eagle Rock Guesthouse has complied with all the regulations and are rated 3 STAR. 3 Star is where the majority of guest are and is the best group as far Shaun McClelland is concerned. An accommodating Durban North Guest House for accommodating people Pun Intended

For a small establishment we know how important hygiene is to our guests, especially been in the up market suburb of Beachwood Durban North Bed and Breakfasts. Therefore no 2 guests will sleep in the same sheets or use unclean towels. We use a laundry service to do all our bedding and linen washing and have a steam cleaner to do the en suites, kitchen and dining room.

Our Beds are top quality that 5 star ratings go for. Beds for Africa supplied www.eaglerockguesthouse.info with bedding for the Durban North B & B. One of my guests called me find out where he too could buy a bed like we have at Eagle Rock Guesthouse in Durban North. He said it was the first he never woke up with back pain.

Until next time,

Shaun McClelland

Eagle Rock Guest House Durban North Seaside

Buildings Criteria for Durban North B & B Grading

Greeting Guests,

Buildings Criteria for Durban North B & B Grading

Continuing with grading criteria for Guest House in Durban North,KZN South Africa

Minimum Requirements for Classification {Durban North B and B}

2. Buildings

2.1 Exterior

The grounds and gardens of each establishment should always be well maintained, neat and clean. Log on at Eagle Rock Guesthouse and click on the Gallery tab in the drop down menu. there you can inspect our gardens.

All signage needs to be clearly visible, both on and off property, ensuring guests are correctly guided to the appropriate entrances at all times. Additional directional signage, with lighting may be required along paths leading to annexes.

Eagle Rock Guesthouse has complied with all the regulations and are rated 3 STAR. 3 Star is where the majority of guest are and is the best group as far Shaun McClelland is concerned. An accommodating Durban North Guest House for accommodating people Pun Intended

For a small establishment we know how important hygiene is to our guests, especially been in the up market suburb of Beachwood Durban North Bed and Breakfasts. Therefore no 2 guests will sleep in the same sheets or use unclean towels. We use a laundry service to do all our bedding and linen washing and have a steam cleaner to do the en suites, kitchen and dining room.

Our Beds are top quality that 5 star ratings go for. Beds for Africa supplied www.eaglerockguesthouse.info with bedding for the Durban North B & B. One of my guests called me find out where he too could buy a bed like we have at Eagle Rock Guesthouse in Durban North. He said it was the first he never woke up with back pain.

Until next time,

Shaun McClelland

Eagle Rock Guest House Durban North Seaside

Reservatiuons Criteria for Durban North B & B

Greeting Guests,

Reservatiuons Criteria for Durban North B & B

Continuing with grading criteria for Guest House in Durban North,KZN South Africa

Minimum Requirements for Classification {Durban North B and B}

1.6 Marketing, Reservations and Pricing for Durban North Bed and Breakfast establishments

Clear communication regarding what the establishment has to offer should be made available whether by advertisement, brochure, word of mouth or other means to all guests or prospective guests upon request. This should include…

· Detailed prices for: accommodation, meals, refreshments, any additional services, service charges, surcharges and levies. All prices should include VAT.

· Full details of cancellation policy and in-house rules, e.g. smoking or pets to be on hand.

· An honest description of all amenities, facilities and services offered.

All of the above should be communicated before, or at the time of reservation. All requests, correspondence, enquires and complaints should be handled in a friendly and efficient manner.

Eagle Rock Guesthouse has complied with all the regulations and are rated 3 STAR. 3 Star is where the majority of guest are and is the best group as far Shaun McClelland is concerned. An accommodating Durban North Guest House for accommodating people Pun Intended

For a small establishment we know how important hygiene is to our guests, especially been in the up market suburb of Beachwood Durban North Bed and Breakfasts. Therefore no 2 guests will sleep in the same sheets or use unclean towels. We use a laundry service to do all our bedding and linen washing and have a steam cleaner to do the en suites, kitchen and dining room.

Our Beds are top quality that 5 star ratings go for. Beds for Africa supplied www.eaglerockguesthouse.info with bedding for the Durban North B & B. One of my guests called me find out where he too could buy a bed like we have at Eagle Rock Guesthouse in Durban North. He said it was the first he never woke up with back pain.

Until next time,

Shaun McClelland

Eagle Rock Guest House Durban North Seaside

Durban North B and B grading Access

Greeting Guests,

Continuing with grading criteria for Guest House in Durban North,KZN South Africa

Minimum Requirements for Classification {Durban North B and B}

1.4 Access Establishments should be open every day of the year providing all appropriate services and facilities, unless offering only seasonal accommodation, or are closed for refurbishments. This Durban North B & B owner shaun McClelland is awake 24/7 as he also promotes his Durban North B & B on the Internet

Access should never be denied based on race, ethnicity and gender, physical or mental condition. The only denied access at this Durban North B & B is when men phone wanting to book a room for ungodly purposes such as fornicating.

Eagle Rock Guesthouse has complied with all the regulations and are rated 3 STAR. 3 Star is where the majority of guest are and is the best group as far Shaun McClelland is concerned. An accommodating Durban North Guest House for accommodating people Pun Intended

For a small establishment we know how important hygiene is to our guests, especially been in the up market suburb of Beachwood Durban North Bed and Breakfasts. Therefore no 2 guests will sleep in the same sheets or use unclean towels. We use a laundry service to do all our bedding and linen washing and have a steam cleaner to do the en suites, kitchen and dining room.

Our Beds are top quality that 5 star ratings go for. Beds for Africa supplied www.eaglerockguesthouse.info with bedding for the Durban North B & B. One of my guests called me find out where he too could buy a bed like we have at Eagle Rock Guesthouse in Durban North. He said it was the first he never woke up with back pain.

Until next time,

Shaun McClelland

Eagle Rock Guest House in Durban North Seaside

Courtesy Criteria for Durban North B & B

Greeting Guests,

Continuing with grading criteria for Guest House in Durban North,KZN South Africa

Minimum Requirements for Classification {Durban North B and B}

1.5 Courtesy

Courtesy of the highest standard should be shown to guests at all times.

Any complaints should be dealt with promptly and courteously.

Eagle Rock Guesthouse has complied with all the regulations and are rated 3 STAR. 3 Star is where the majority of guest are and is the best group as far Shaun McClelland is concerned. An accommodating Durban North Guest House for accommodating people Pun Intended

For a small establishment we know how important hygiene is to our guests, especially been in the up market suburb of Beachwood Durban North Bed and Breakfasts. Therefore no 2 guests will sleep in the same sheets or use unclean towels. We use a laundry service to do all our bedding and linen washing and have a steam cleaner to do the en suites, kitchen and dining room.

Our Beds are top quality that 5 star ratings go for. Beds for Africa supplied www.eaglerockguesthouse.info with bedding for the Durban North B & B. One of my guests called me find out where he too could buy a bed like we have at Eagle Rock Guesthouse in Durban North. He said it was the first he never woke up with back pain.

Until next time,

Shaun McClelland

Eagle Rock Guest House in Durban North Seaside

Durban Northe B & B Statutory Obligations

Greeting Guests,

Continuing with grading criteria for Guest House in Durban North,KZN South Africa

Minimum Requirements for Classification

1.3 Statutory Obligations

All establishments are expected to comply with all statutory and local government regulations.

Assessors may request that the relevant documentation and certificates are presented at the time of the assessment, this would include…

· Business registration entitling the guest house to operate legally (including tax status).· Provincial registration (if applicable).· Public liability insurance.· Compliance with local authority regulations – fire safety certificate; building accessibility regulations; hygiene regulations.

Eagle Rock Guesthouse has complied with all the regulations and are rated 3 STAR. 3 Star is where the majority of guest are and is the best group as far Shaun McClelland is concerned. An accommodating Durban North Guest House for accommodating people Pun Intended

For a small establishment we know how important hygiene is to our guests, especially been in the up market suburb of Beachwood Durban North Bed and Breakfasts. Therefore no 2 guests will sleep in the same sheets or use unclean towels. We use a laundry service to do all our bedding and linen washing and have a steam cleaner to do the en suites, kitchen and dining room.

Our Beds are top quality that 5 star ratings go for. Beds for Africa supplied www.eaglerockguesthouse.info with bedding for the Durban North B & B. One of my guests called me find out where he too could buy a bed like we have at Eagle Rock Guesthouse in Durban North. He said it was the first he never woke up with back pain.

Until next time,

Shaun McClelland

Eagle Rock Guest House in Durban North Seaside